To reset your password using the web app (Vida.com/clients):
- Click "Forgot your Password?" at the bottom of the page.
- Then type in your email and click "Reset Password."
- If you're not sure which email you used when you signed up, you can click "Forgot your email?" to send an email to support@vida.com for help!
If any of these steps don't work, please reach us at support@vida.com with a description of the issue. We'd be delighted to lend a hand.
For help resetting your password on the mobile app, click here.