Complete a consult with your coach
Your coach will discuss your eligibility for a Withings scale and/or BP monitor. To schedule a session:
- Go to your To-Do List on your Home screen.
- Tap “Set up your first session.”
- Choose a day/time that works best for you.
Ordering your Withings Device
Once eligibility has been confirmed, you will see an “Order Your [Device]” form will be sent to you. Please find this in your To-Do list in the home screen of the Vida app and complete the requested information.
Confirm if you want to receive the device.
Enter your shipping address.
IMPORTANT: Double check your shipping address is correct before submitting.
Tap “Complete Tool” to submit the order form.
You’ll be taken back to your to-do list in the home screen. A green check mark will appear next to the forms to confirm completion.
Your device should get to you within 10 business days. If you have any questions about your order, please contact the customer support team.