I want to give my Coach feedback
We are so glad to hear that things are working out for you! We'd love to hear your feedback on your coaching experience.
This helps us create a more personalized user experience, and we want to hear what you have to say!
Where can I leave feedback?
Start by clicking the Chat tab on your Vida App.
If you'd like more information on how to use the Chat Tab, please Click Here.
Next, click on your Coach's name located at the top of the screen. This will bring up your coach's Specialties, Bio, and Certifications. This is the same page you saw when selecting your coach during onboarding. Look towards the bottom of the page.
Here, two fields will display. You can either Request a New Coach or Leave Feedback. If you wish to Request a New Coach, please Click Here for more information.
To leave feedback for your coach, tap the Leave Feedback bar located at the bottom of the screen. Here, you can rate your coach on a scale from 1 to 5, just press the star you give your coach. You can also leave Feedback for your Coach, and for the Vida App! Just tap into any of the fields and let us know how your Vida experience is going.
Once you're finished typing in your response, select Leave Feedback located in the bottom right-hand corner of the screen. A pop up will appear, letting you know we've received your comments.
You can also leave feedback by emailing firstname.lastname@example.org if you have feature requests.
If you have any issues with the Vida app, please feel free to contact email@example.com.