The Chat Screen Explained

Welcome to the Vida Chat Screen!

You may find that you want to ask your coach something between your scheduled sessions. Or perhaps your coach just wants to check in and see how your week is going.

You can use your Chat screen in between scheduled meetings to talk to your coach — and you can expect a response within 24 hours.

Your Care Teams

If you're working with a therapist and a health coach, their threads will be listed separately under My Care Teams. Tap on the coach you want to speak to.

Content cards in Chat

Your coach can send content cards via chat. You’ll find things like guided meditations, work out tips, recipes, and more.

Now you're ready to start chatting. Chatting with your coach is a great way to stay engaged with your health and they love to hear from you.

Introducing Social Groups! 

Now you can connect with other Vida Health members through community social chatting.

To learn more about the social groups, please click here.

Can I talk to my coach on my computer?

Yes, now you can. However, you’ll still need to download the mobile app to use all of the features that Vida Health has to offer.

All you have to do is log into your account on your computer by heading to vida.com/clients. You’ll see your chat history on the right side of the page.

You can send your coach messages, emojis, photos and videos from your desktop! Just type your message to your coach, and press Send.

Message Threading

You can respond to a specific message in your conversation by starting a thread.

Long-press the message you want to start a thread on.

This will bring up the pop-up menu. Tap “Thread Reply” to begin the thread.

You’ll be taken to a new chat space, where you can type and send your response.

You can tap “Back” on the top left anytime to return to the main chat thread. If you want to return to the thread, you can go back to the message and tap “View Replies” below it.

Use emojis to react to messages

Express yourself by using an emoji to react to a message!

Long-press the message you want to react to with an emoji.

This will bring up the pop-up menu. Tap the emoji to apply to the message.

Your emoji will appear next to the message.