Prepare Your Documents:

1. Use a PDF. If you have a PDF file, download that file and follow the instructions below on how to share with Vida. No PDF? Scan the document to make a PDF file.

2. Take a picture.

• Paper results: Lay your paper flat on a surface, with good lighting. Open your phone camera, hold it over the page, and move your phone until the results fit in the screen. Take a few pictures in a row in case one is blurry.
• Online: Open the lab results in the medical office or lab online portal. Many have an option to “Print” your results. You can use this print function to save an electronic PDF to your phone or computer. Or you can take a “screen grab” or “screen shot.” It’s OK if all the results don’t fit in 1 picture. Make as many pictures as needed to show all the results. Make sure one of the images has your name, date of birth and the date of lab visit or prescription.

Tip: Not sure how to take a screenshot? Click here for instructions on how to take a screenshot on iOS. Click here for instructions on how to take a screenshot on most Android devices. If your device differs, try a web search for instructions on how to take a screenshot on your device.

Medical Records: 

If you’ve already started a GLP-1 medication, to get started with our program, you'll also need to share your medical record or document that includes the following information:

• Your name and DOB
• Name and dose of your weight loss medicine
• Date you started (got the first prescription)
• Weight or BMI on that date (note: if they currently have a BMI >30 patients can see the VMP without their BMI at time of initial prescription)
• Name of physician that prescribed medication

Labs:

“Labs” are blood and urine tests such as cholesterol, Comprehensive metabolic panel (CMP), Thyroid stimulating hormone (TSH), and A1C. Now it’s time to share them with Vida so you and your provider can make a plan.

First gather any lab reports from the past 6 months. You may have paper copies. Or an email with a PDF report attached. Or access to see results on your lab or medical office online portal.

Lab result documents must include the following information:

• Your name
• Your date of birth
• Date of test
• Test name
• Test result or “value”

Sharing your documents:

• Upload your image or file to Vida. You can upload your documents to the Documents section of the Settings screen.
  
• Tap "Documents"
  
• Tap "Upload New Document"
  
• Select "Single PDF" to upload a PDF file or "Screenshots" to upload a screenshot from your device
  
  
• Tap the down facing arrow on the "What type of document is this?" box.
  
  
• Tap the applicable document type (Lab result)
  
  
• Tap inside the "Add files" box
  
  
  
• Choose the location of the labs or tap "Take Photo" to take a new photo of them
  
• Tap to select the images/documents you wish to add
  
• Tap "Add" in the top right corner
  
  
• Tap "Save"
  
• You'll see the progress bar go from "Uploading record" to "Upload complete"
  
• Tap "Done"
  
• You'll then see all the documents that have been uploaded. Tap "Upload New Document" if you'd like to upload another file or image.
  
  

Your provider can also upload documents for you in the Documents section, they will let you know if Chat if you have something that requires your attention. 

As an alternative, you can have your provider or lab location fax the results to 1-877-684-4791 though the sharing in the documents section as outlined above is usually processed more quickly.