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I'm having issues with the physical Fitbit device - how do I replace it?

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Lindsey
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Our apologies, but we do not support the physical Fitbit device and only offer replacements if your Fitbit arrives broken or dead on arrival. If that is the case, then please send an email to support@vida.com.

For help with the physical Fitbit device, click here to be directed to the Fitbit Support Center. 

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