My Video Chat notifications stopped working

Please check to make sure you are on the most updated version of the app.

Next, please verify if your notification settings are turned on. To find out:

1. Go to your phone's settings.
2. Tap Notifications.
3. Scroll down the list and locate the Vida app.
4. Check to see if Allow notifications are turned on.
5. If they are, log back into your Vida app.
6. Go to the Settings page from the Home screen.
7. Tap Push Notifications and confirm that all notifications are selected.

If you continue to experience this issue please contact our support team at Support@vida.com with what version of the app you are on if not the most current, and what version of Android you are on.