|
Note on App Versions: Vida is always improving! A major update is arrived on November 9, 2026. To make sure your app matches the screens and names in this article, please update to version 6.0 or higher.
Follow the steps on the below articles to update your app: |
Ordering Your CGM
Ordering your Continuous Glucose Monitor (CGM) takes just a few steps. Please note that a clinical review is required first to determine if a CGM is right for you.
1. Clinical Review and Prescription
Your Medical Provider will evaluate your health history to determine if you are eligible for a CGM. If approved, you will be prescribed a 10-day Dexcom sensor.
2. Submit Your Order Form
Once your prescription is issued, an “Order Your CGM” form will be sent to your account. To fill it out, navigate to the Home screen, locate your Up Next section, and complete the form.
3. Pick Up at Your Pharmacy
Your CGM prescription will be sent to your preferred pharmacy for pickup. Please note that the final cost of the sensor at the pharmacy will depend on your individual insurance coverage.
Questions about your order? If you have any questions about your prescription or the order process, please contact our Customer Support team.