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  1. Vida Health
  2. General Assistance
  3. Account Support
  4. Account Support

Account Support

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  • How To Access the Spanish Help Center
  • How do I cancel my account?
  • If I go to sleep today and wake up tomorrow, what day shows on the sleep tracker?
  • My eligibility check failed
  • Can I change my profile image?
  • I bought a new phone, and can't log into my account?
  • Why do I have an email saying I have Unread Messages?
  • I'm seeing a message about a trial coming to end, but I created my account with my organization?
  • How do I accept the terms and conditions?
  • Is Vida offered to countries outside of the US?
  • Why did I receive an email about something that is irrelevant to my situation?
  • Will conversations with my Vida coach be shared with my health plan?
  • How do I report an issue regarding the quality of my coach and/or program?
  • My email alert shows more messages than appear in the app
  • Can I have more than one program?
  • Can I Change Programs?
  • How can I learn more about Vida for my company?
  • Can I still access the app and my data if I cancel my Vida Subscription?
  • Do I need to create a new account if I delete the app?
  • Get Immediate Support!

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