If you're seeking a device replacement due to:
- Device damaged or malfunctioning upon delivery
- Delivery issues or device never received
Please contact support@vida.com or call 855-442-5885 to speak to a support agent directly. Here below are also direct numbers if you are associated with any specific paying organization.
Note: Vida does not offer replacements for devices that may have been lost or broken after they have been successfully delivered with no damages.
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