FAQs
Frequently Asked Questions about Vida!
Vida App
- I received a phone call from an 832 number. What's this?
- How can I email myself a content card?
- How do I complete the Informed Consent & Emergency Contact Form?
- How do I delete a habit?
- How do I scan my glucose meter?
- Can I print my food log?
Devices and Apps
- What bluetooth glucose meters connect with Vida?
- Can Vida connect with the Oura Ring?
- Will I be charged for my devices?
- Can MapMyRun connect with Vida?
- Does Vida Connect with Samsung Health?
- How do I connect a bluetooth glucose meter?
Web App
- Can I create my account on my computer?
- Can my Coach video call my through the desktop app?
- Can I print my lessons from the Desktop Application?
- Can I edit my basic information on the Desktop Application?
- I want to log my metrics on the Web Application
- Can I change my emojis color on the Web App?
Account FAQs
- I'm looking for the Spanish help center
- How do I accept the terms and conditions?
- Is Vida offered to countries outside of the US?
- I want to cancel. How do I do that?
- I want to change my onboarding answers
- General Information on COVID-19
Billing and Payment
- Does Vida offer discounts?
- Why can't I locate my subscription status?
- My trial period is coming to the end
- Is Vida covered by my insurance?
- How much does Vida cost?
- How can I get a receipt?
Privacy and Terms of Service
- Terms of Use
- Privacy Policy
- Notice of Privacy Policy
- Vida Emergency Contact Policy
- Vida Health Privacy Links
- Who is my information shared with?