Paying your balance is easy through your Athena Patient Portal!
Simply log in to your Patient Portal Account and view any balances on your account history. The total Bill Balance is located on your home screen.
From this page, Select Billing & Payments located in the left side column.
If you have a bill balance, each charge will be listed separately. Simply select the balance you would like to pay and follow the prompts for payment options.
You are also able to view your Payment History
You can add, delete, and view saved payment methods on the Patient Portal by going to Billing & Payment found on your home screen.
To add a payment method, select Payment Methods, and click "Add a Credit Card".
- From this screen you are also able to delete or change any cards on file.
The Payment Methods section will show the following if a payment method has been saved:
- Type of Card (MasterCard, Visa, etc.)
- Cardholder Name
- Last 4 digits of card number
- Card expiration date
- Default (whether this has been designated the default payment method.)
- Option to delete payment method
You are able to print out your previous and current statements from the Statements tab
And finally, you can view closed charges
A second method to pay bills would be directly from any statements received.
In this scenario, you can open a browser window on your mobile device and enter www.quickpayportal.com. The “Welcome to QuickPay Portal” page opens.
You will be prompted to enter the QuickPay code from your printed statement, and then tap Continue.
You can tap Pay Now to pay the full amount due from your statement, or tap Manage Your Payment to make a partial payment. The below screen shows the Manage Your Payment page.
On the Manage Your Payment page, you can enter the amount you want to pay against the outstanding balance.
If you pay less than the outstanding balance, we apply the payment to the oldest charge first.
You can tap View details to expand a list of individual transactions associated with the statement. Or you can tap Hide details to collapse the list.
By tapping Pay Now, you agree to the QuickPay terms and conditions and continues to make the payment
The QuickPay Portal transfers you to a secure payment server.
On the Make a Payment page, you can enter your credit card information and your billing address. If you want a receipt, you can enter your email address.
Then tap Review Payment to review the payment details and then tap Submit Payment. The Payment Confirmation page displays the details of your payment. You will also receive a confirmation email if you entered your email address.
You can now tap Sign Out to log out of the QuickPay Portal.