All programs require members to accept our Informed Consent terms and complete the Emergency Contact form.

Informed Consent

If you’re onboarding yourself through the mobile app

During onboarding in the mobile app, you'll see a check box that says "I have read and agree to the Clinical Services and Practice Policies Agreement". 

To review and/or print the terms in full before agreeing, tap the "Clinical Services and Practice Policies Agreement" URL. This will open up your browser to reveal the full terms.

When finished reviewing, close the browser to return to the onboarding page. Check the box to agree to our Informed Consent terms.

If you were assisted with onboarding over the phone by one of our Health Guides or Support Agents

After downloading and opening the mobile app for the first time, you will see a pop-up requesting that you accept our Terms of Use and Clinical Services and Practice Policies.

Tap the URLs to review the terms in full. Once you complete your review, tap Accept to agree to our terms.

Informed Consent for Therapy and Care Navigation

For members enrolling in our Therapy Program, you will see an additional item on your To-Do List on the Home screen to complete your Informed Consent for Therapy. Tap to open the form.

Review the terms by tapping the URLs for Privacy Policy and Terms of Use. To agree to the terms, type your name in the box below then tap complete.

Emergency Contact Form

Your Emergency Contact Form will be listed on the "To-Do List" on the Home screen. Tap to open the form.

Tap into each box to type your answer. Once everything is filled out, click the complete button.

Once completed, there will be a green checkmark next to the form.

If you have further questions please contact support@vida.com