I received a phone call from an 832 number. What's this?

If you received a phone call to your cell phone during the scheduled time of your consultation, this is your Vida Coach calling you. 

In order for the Phone calling feature to work properly, your phone number needs to be added to your Vida account. If you're unsure of what number is listed on your account, or need this updated, please contact support@vida.com 

Around the time when your coach is scheduled to phone call you, a Texas number will call the phone number associated with your Vida account. It might be similar to 832-532-6742. 

Please answer this phone call. Only after you answer the phone call will you be able to connect your Vida Coach.

The number calling you will also most likely be a similar Texas number. Once you answer the call, you should be able to communicate with your Vida Coach. 

If you are using an iOS device, and have iOS 13, please read through this article: iOS - Phone calling issues with iOS 13

If you do face this issue, please save the 832 number as a contact on your mobile device.