I get an error # every time I try to connect my blood pressure machine.
If you are seeing an error on your BodyTrace Blood Pressure Monitor, please refer to your device user manual, or click here to view the BodyTrace user manual.
Here are some error code descriptions for reference:
|Replace batteries with four Duracell AAs.
|Avoid moving or talking while taking a measurement. After securing the cuff and assuming the correct posture, consider waiting for five minutes to settle down before starting a measurement.
|Measurement out of range
|Confirm that the cuff is secured correctly on your exposed arm. Remove all clothing and jewelry from your arm. If you feel unwell, contact a medical professional.
|No cellular coverage
Move to another area, closer to a window. Use the device at a location where you get strong cellular signal with your mobile phone.
|Cellular connection error
|Data transmission error
|Replace batteries with four Duracell AAs. If the issue persists, contact customer support.
|Retake measurement. If the issue persists, contact customer support.
Contact customer support.
|Cuff inflation error
|Make sure the cuff is properly connected to the device.
|Pulse not detected
Adjust the cuff on the arm, and make sure to assume the correct posture.
|Contact customer support.
Please email email@example.com if you have any questions.