Start by opening the Vida App on your mobile device, and login into your account. Please then select the Settings Tab, located in the top right-hand corner of the screen.
This will open up a new screen. Here, you are able to edit your account information. You will then select the tab Connect Devices & Apps. Look for the box Connect with Bluetooth, and then click Connect.
A new window will open up. Click on Glucose Meter.
Then click on the device you want to connect. If you do not see your device click on "Other Glucose Meter". From there follow the on-screen instructions to sync your device.
For Android only: Once you click on a glucometer you will see this screen, please click the "ok" button to continue pairing.
If you need further assistance please contact support@vida.com and we will be more than happy to assist!
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