Why is my weight not being sent to the app?

To address the issue of poor cellular reception, try the following steps:

1. Move your scale closer to a window for better reception.
2. Weigh yourself 4-5 times in a row to improve accuracy.
3. Ensure that the scale is placed on a flat surface like tile or hardwood floor.

For further troubleshooting:

1. Open the battery compartment at the back of the scale, remove the batteries and then re-insert them. Replace with Duracell branded batteries if needed.
2. Disconnect the Bodytrace scale in the Vida App.
3. Follow the instructions provided here to reconnect the scale: Connecting BodyTrace Scale with Vida

: Connecting BodyTrace Scale with Vida