Someone else in my household stepped on the scale and the weight automatically synced and I can’t delete it. Is there a way to delete inaccurate weights?
At this time, because the BodyTrace scale does not have an app of its own, and removing the metric from the backend of the account might not work.
If we did remove the metric, which we can happily attempt for you, the metric might still be sent to Vida, unless you were able to remove this metric from the BodyTrace app. However, there is no app created for the scale.
In order for the metrics to be removed, you will need to reach out to BodyTrace's support staff, and have them remove the incorrect metric on their side.
Please fill out This Form and describe the issue.
If they are able to remove the weight, please then contact firstname.lastname@example.org with the date and the incorrect weight.